What We Collect and Why We Need It
When you open an account, we collect your name, contact details and the wallet identifiers you use to transact — bKash number, Nagad number or Rocket number, depending on which payment path you choose. This is necessary to process deposits, verify withdrawals and match transactions to
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your account correctly. We also log device type, session timestamps and the pages you navigate, so we can resolve any account dispute accurately. Cookies and similar technologies are used to keep your session active and to remember your language and display preferences — nothing beyond that.
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We do not sell, rent or trade your personal data to outside advertisers. Where we share data with third-party processors — for example, payment gateways that handle bKash or Nagad routing — those processors are bound by data handling agreements that restrict use to the specific
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service they provide. Data retention follows the period required by applicable law in your jurisdiction, after which account records are deleted or anonymised. Your eligibility to use the platform and the specific data laws that apply to you depend on your local law and the eligible
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regions from which access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.